Thursday Thought Leader: Pamela Pettus

In our Thursday Thought Leader series, we love to feature industry leaders who are at the top of what they do, but when they’re also a founding member of an innovative and unique concept, we’re even more intrigued. Pamela Pettus is the CEO and co-founder of The Gavel, which she describes as a “nationwide network of vetted attorneys — vetted by industry professionals for industry professionals”. She’s leading the pack in a niche area that is stereotypically complicated but she has gone in and completely simplified the process. Pamela graduated from Boston University with a degree in Business and Psychology and a law degree from Emory University of Law. She joined the insurance industry as a specialty claims professional at…


Jackelyn Ho

Thursday Thought Leader: Robin Smith

We first caught wind of power woman Robin Smith at this year’s Dig+In Conference, an annual gathering of all the latest and greatest companies and people who are advocating for a more digitally advanced insurance world. As the CEO and Co-Founder of WeGoLook, she knows exactly how to throw an eye-catching presentation, something made easy with a simple-to-use product. Using a classic DeLorean and an iPhone, Robin demonstrated how WeGoLook reaches out to their nationwide network of over 30,000 Lookers, a crowdsourced and verified group of agents that can meet you at an agreed location to record details of the ordered items. It’s a simple but completely necessary product that helps consumers receive faster claim service while helping to employ…


Jackelyn Ho

Thursday Thought Leader: Frank Petersmark

Have you ever met someone and immediately felt comfortable? You know the feeling: easy conversation, good laughs, and total respect. That’s exactly how we feel about Frank Petersmark. He’s done a whole lot for the insurance world and most notably serves on the board for the Dig+In Conference, an annual event dedicated to showcasing companies who are advancing the insurance industry forward through technology. He’s been a huge influence no matter where he steps foot and we were so fortunate to hear more of his thoughts on leadership and where he sees the industry headed next. There are times when hearing nuggets of wisdom can seem repetitive and predictable, and then there’s Frank. Read on and you’ll understand. You were with…


Jackelyn Ho

Thursday Thought Leader: Jeffrey Adelson

We’re not even sure where to begin with the long list of accolades that Jeffrey Adelson holds. For starters, he’s the general counsel and managing partner of The Law Offices of ATB, a firm focused on Workers’ Compensation and Civil Litigation Consultation & Defense. Our favorite facts about Jeffrey? He’s served as a Judge Pro Tem, a Workers’ Compensation Instructor at several colleges in Southern California, and has a long list of notable published work and speaking engagements. To sum it up – he knows what he’s talking about. So, how does one get to be where Jeffrey is? We asked, he answered. When did you realize you wanted to pursue a career in the legal world? Why did Workers’ Compensation…


Jackelyn Ho

Thursday Thought Leader: James Riviezzo

After a short hiatus from our Thursday Thought Leader series, we are back with a brand new lineup of really incredible industry professionals! Today’s spotlight is on James Riviezzo, Client Director at AIG. He’s held a handful of impressive roles at several major companies, a difficult feat that looked like a walk in the park for James. We had the lucky opportunity to learn more about who he is and how he navigates the world of team culture and client relationships. As someone who has gracefully paved his way to success over the years, we’re taking his words of wisdom to heart. You’ve held very prominent positions at several big-name companies like Marsh, Safety National, and more currently, AIG. What…


Jackelyn Ho

Thursday Thought Leader: Adam Potter

Adam Potter: if you don’t know him, then you need to get him on your radar right now. He’s a leader in the insurance industry, with a long list of achievements to his name. He’s most notably known as the Founder and CEO of The Claims and Litigation Management Alliance, more commonly referred to as CLM Alliance. It’s a huge professional network, boasting over 35,000 members in the claims resolution and litigation management sectors. If managing the industry’s largest professional association isn’t enough, he recently purchased Business Insurance, a reliable news and information source for those who want to be informed about business-related risk. With that acquisition, he also took on the title of CEO. We know we don’t have to…


Jackelyn Ho

Thursday Thought Leader: Jon Wroten

We think Jon Wroten won the career lottery. At first glance, it looks like he’s just one of the regular faces at industry events, making sure he lives up to his title as Senior Vice President of Regulatory Compliance and Quality at Sedgwick. Not too bad of a life, right? That’s already a win. What you may not know is that he had a life before joining the insurance industry. He was once a deputy sheriff, then spent 18 years as President and CEO of a 1,200 person company, and finally topped it off as the Chief of the California Office of Self Insurance Plans. Then, only then, did he end up in the incredible role he’s in now. It’s…


Jackelyn Ho

Thursday Thought Leader: Jonathan Mast

In the insurance and risk management industry, one of the most influential people on social media is without a doubt, Jonathan Mast, Director of Social Media at Sedgwick. We were new to Twitter last year and when we finally joined, finding Jonathan was a no-brainer. He is a master at the social game and his knowledge seems to extend beyond hashtags and tagging people. The secret isn’t about showcasing your typing and trending abilities – it’s about making a true and genuine connection with your peers and colleagues. Yes, social media can be a scary place with so many buttons and lingo, but at the bottom of it all, it’s a place to expand your network and if you do…


Jackelyn Ho

Thursday Thought Leader: Tammy Boyd

Tammy Boyd is a straight up certified GIRLBOSS. Are they giving out certificates for that yet? If not, we’re starting the trend. For those who are unfamiliar, a GIRLBOSS is a woman who is in charge of her own life, as coined by Sophia Amoruso, the founder of mega fashion retailer NastyGal. To us, Tammy embodies the perfect mixture of professionalism, expertise, humbleness, and charisma. She’s worked at many major companies over her lifetime and it’s no coincidence that she’s become the Vice President of Business Development and Marketing and NeuroInternational. These things don’t happen on accident. They happen with intention, hard work, and a goal-driven mindset. We had the fortunate opportunity to learn Tammy’s secrets when it comes to…


Jackelyn Ho

Thursday Thought Leader: Mark Pew

Also known as the RxProfessor on Twitter and amongst his peers, Mark Pew is the go-to man when it comes to answering questions on drugs’ effects in Workers’ Comp. As the Senior Vice President at PRIUM, he’s dedicated his life to the cause. In fact, the most fascinating thing about him is that he’s in it because he truly wants to make a difference in people’s lives. It’s the one truth that drives him every day. With that known fact, how could you not love the guy? We sure do! He took the time to chat to us about how he ended up here and what keeps him fighting. You’re best known as the RXProfessor on social media. How did that…


Jackelyn Ho

Thursday Thought Leader: Allen Eraut

It’s hard not to feel calmed by Allen Eraut’s warm smile and easy going demeanor. On top of that, he’s a huge proponent of green living, evident in the way he rides his bike to work and encourages his colleagues to compost. All of his efforts have helped his company become Oregon Business magazine’s 100 Best Green Workplaces in Oregon – no easy feat. With all of that being said, could you imagine his company being Rizzo Mattingly Bosworth PC, a litigation firm? Perhaps it’s the unexpected industry for Eraut to be such a green activist in, but we think he’s got it down: your impact starts with the community you live in. As a Shareholder, he’s active in his…


Jackelyn Ho

Thursday Thought Leader: Michele Hibbert

You never know who you’re going to meet and how they will change your life. You just can’t plan for that. Earlier this year, we attended the National Workers’ Compensation and Disability Conference in New Orleans, LA. At a pre-conference event inspiring women’s leadership in the workplace, luck had it that we would sit at the same table as Michele Hibbert, the VP of Information Management and Support at Mitchell International. The event required that we take turns answering tough questions, like “How do you help your company make money?” and “What value add do you have to your organization?” As we practiced preaching our own roles, Michele caught our eye. She was kind, attentive, and most importantly, listened. In…


Jackelyn Ho